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insurance claim

When disaster strikes, we help to make the best from a bad situation.  Our goal is to make insurance claims stress free by providing the following services:

  • Prompt on-site visits by our professionals
  • Liaison with insurance companies, including damage assessment, repair specifications and cost estimates
  • Progress reporting and contact service to aid in a prompt claim approval from insurer
  • Upon claim approval, repairs commence swiftly and efficiently
  • Upon completion, jobs are not finalised until we receive customer satisfaction approval

Dankav is highly experienced in providing services to the insurance industry.  Our expertise ensures we identify all aspects of damage during our initial visit. It is very important that any hidden damage is not missed, unless properly identified and rectified, hidden damage can lead to major problems several months after a claim has been finalised. We ensure a thorough inspection to ensure all problems are rectified.

Specialising in emergency repairs relating to events, we have been involved in re-building and repairing disaster areas in many locations across the entire east coast of Australia.  We have experience in events such as cyclones, hailstorms, fire and flood.  Our familiarity with these situations provides us with extensive knowledge and understanding in our systems.  Dankav has a team of professional supervisory, trades and administrative staff who are trained in our insurance specific procedures.

We provide a complete service of claim management including reporting, quoting and repairing as required.

We pride ourselves on excellent customer service and are dedicated to meeting service level agreements at all times.  Our values and commitment have lead to our reputable status among the insurance and building industry.

Dankav is an approved preferred repairer on the panel for Suncorp Commercial Property Repair Services and has also provided services to numerous other insurers and assessors including CGU Insurance, Vero Insurance, AMP Insurance, AAMI, APIA and GIO Insurance.